"You must have either a KBA title license or a knowledge coach license or both..." when trying to work in a CCH® ProSystem fx® Knowledge Coach workpaper.

Verify the titles assigned to the binder.
- Right click on the binder and choose Binder Properties > Information > Knowledge Coach titles to view the titles for the binder.
Go to the Administrator module and check the user's licenses assigned.
- How to assign CCH® ProSystem fx® Engagement, Workpaper Manager, or Knowledge Coach licenses to a staff member.
- The required license for each title can always be found in the specific KC Title Release Bulletin in the “License Requirements” section (Example)
  - Release Bulletins for each title can be found here : ProSystem fx® Knowledge Coach Updates
If the user already has all the title licenses, and the Knowledge Coach license, temporarily remove them from the user, close the Administrator module, then reopen the Administrator module and re-assign the licenses.
Have the user log out of CCH® ProSystem fx® Engagement and back in.

Solution Id	000078472/000078472
Direct Link

Related Articles
"You must have either a KBA title license or a knowledge coach license or both..." when trying to work in a CCH® ProSystem fx® Knowledge Coach workpaper.
"You must have either a KBA title license or a knowledge coach license or both..." when trying to work in a CCH® ProSystem fx® Knowledge Coach workpaper. Verify the titles assigned to the binder. Right click on the binder and choose Binder Properties ...
All ribbons in Microsoft® Word disappear when opening only CCH® ProSystem fx® Knowledge Coach workpapers from CCH® ProSystem fx® Engagement.
All ribbons in Microsoft® Word disappear when opening only CCH® ProSystem fx® Knowledge Coach workpapers from CCH® ProSystem fx® Engagement. Article Type: Problem Resolution Last Modified: 04/22/2020 Symptoms The ribbons Home, Insert, Design, ...
The CCH® ProSystem fx® Engagement or Workpaper Manager functions no longer appear in Microsoft® Outlook®.
The CCH® ProSystem fx® Engagement or Workpaper Manager functions no longer appear in Microsoft® Outlook®. Beginning with Microsoft® Outlook® 2010, there is no longer a separate ribbon or tab for CCH® ProSystem fx® Engagement or Workpaper Manager. The ...
Functions are missing or grayed out in Microsoft® Word® for CCH® ProSystem fx® Engagement or Workpaper Manager.
Functions are missing or grayed out in Microsoft® Word® for CCH® ProSystem fx® Engagement or Workpaper Manager. Article Type: Problem Resolution Last Modified: 10/11/2019 Symptoms Functions on the Engagement ribbon in Microsoft Word are ...
"Failed to retrieve Tickmark definitions," when opening PDFs outside of CCH® ProSystem fx® Engagement or Workpaper Manager.
"Failed to retrieve Tickmark definitions," when opening PDFs outside of CCH® ProSystem fx® Engagement or Workpaper Manager. Send by e-mail Print Direct Link Symptoms Unable to open Adobe Acrobat. Adobe Acrobat crashes when opening PDFs. Opening PDFs ...

"You must have either a KBA title license or a knowledge coach license or both..." when trying to work in a CCH® ProSystem fx® Knowledge Coach workpaper.

"You must have either a KBA title license or a knowledge coach license or both..." when trying to work in a CCH® ProSystem fx® Knowledge Coach workpaper.

"You must have either a KBA title license or a knowledge coach license or both..." when trying to work in a CCH® ProSystem fx® Knowledge Coach workpaper.

Related Articles

"You must have either a KBA title license or a knowledge coach license or both..." when trying to work in a CCH® ProSystem fx® Knowledge Coach workpaper.

All ribbons in Microsoft® Word disappear when opening only CCH® ProSystem fx® Knowledge Coach workpapers from CCH® ProSystem fx® Engagement.

The CCH® ProSystem fx® Engagement or Workpaper Manager functions no longer appear in Microsoft® Outlook®.

Functions are missing or grayed out in Microsoft® Word® for CCH® ProSystem fx® Engagement or Workpaper Manager.

"Failed to retrieve Tickmark definitions," when opening PDFs outside of CCH® ProSystem fx® Engagement or Workpaper Manager.