Functions are missing or grayed out in Microsoft® Word® for CCH® ProSystem fx® Engagement or Workpaper Manager.

Functions are missing or grayed out in Microsoft® Word® for CCH® ProSystem fx® Engagement or Workpaper Manager.

Functions are missing or grayed out in Microsoft® Word® for CCH® ProSystem fx® Engagement or Workpaper Manager.

  • Article Type:
    •  
  • Problem Resolution
    •  
  • Last Modified:
    •  
  • 10/11/2019

Symptoms

  • Functions on the Engagement ribbon in Microsoft Word are unresponsive.
  • Engagement functions are missing from the right-click menu.

Environment

  • CCH ProSystem fx Engagement
  • CCH ProSystem fx Workpaper Manager

Cause

N/A

Resolution

Re-enable the epace.dot add-in. Refer to section titled "Enabling Microsoft® Office Add-Ins" in Support Article How do I enable, reinstall, or replace the Microsoft® Word or Excel® add-ins for CCH® ProSystem fx® Engagement, Workpaper Manager, or Knowledge Coach? for additional information.

Additional Information